Privacy Policy

Property Verified (“Property Verified”, “we”, “us” or “our”) operates the website https://propertyverified.in and related services (together, the “Platform”). This Privacy Policy describes how we handle personal information of people who visit or use the Platform, in line with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as applicable.

By using the Platform you confirm that you have read this policy. If you do not agree with it, please do not use the Platform.

• Account information: your name, email address, phone number (if provided) and the credentials you use to log in.
• Profile and preferences: property interests, budget, location and category preferences you choose to share.
• Listing and enquiry content: property details, photos, documents you submit for verification, interest requests, referrals and messages you send through the Platform.
• AI tool inputs: the answers and questions you enter into our AI tools (Budget Analyzer, Category Choice, Rent Solution and Smart Discuss).
• Technical information: IP address, browser and device type, pages visited and similar usage data.
• Communications: messages you send to our support team.

• To create and manage your account and keep you signed in.
• To show, list, verify and recommend properties.
• To connect you with property owners, partners or our team when you send an enquiry or interest request.
• To provide and improve our AI-powered tools.
• To respond to support requests and send service-related messages.
• To keep the Platform secure and to detect and prevent fraud or misuse.
• To comply with legal obligations and enforce our Terms of Service.

When you use an AI tool, the information you enter may be sent to third-party AI service providers that process it on our behalf to generate suggestions. Please do not enter sensitive information such as government ID numbers, bank details or passwords into these tools. AI output is informational and may not always be accurate or complete.

We use a small number of cookies and browser storage that are needed to run the Platform:

• Essential cookies that keep you signed in: a short-lived access cookie and a longer-lived refresh cookie. They are stored securely and are not accessible to scripts on the page.
• Browser storage that remembers basic profile details so the interface can show your name and preferences.
• Technical logs that help us keep the Platform reliable and secure.

You can clear cookies and browser storage at any time from your browser settings. If you block essential cookies, parts of the Platform, such as logging in, will not work.

We do not sell your personal information. We may share it with:

• Service providers who help us run the Platform, such as hosting, email and AI providers, under appropriate confidentiality and security obligations.
• Property owners, partners or other users, but only the details needed to act on an enquiry or interest request you submit.
• Authorities or other third parties where required by law, court order or to protect rights, safety and security.
• A successor, if our business is merged, acquired or restructured, subject to this policy.

Information you publish in a listing, such as property details and photos, may be visible to other visitors of the Platform.

We keep your information for as long as your account is active or as needed to provide the Platform, and afterwards for as long as required to meet legal, accounting or dispute-resolution needs. When information is no longer needed, we delete or anonymise it.

We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access. No system is completely secure, so we cannot guarantee absolute security. Please keep your login details confidential.

Subject to applicable law, you can:

• Access the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information and account.
• Withdraw consent you have given, where processing is based on consent.
• Nominate another person to exercise your rights if you are unable to.
• Raise a grievance about how your information is handled.

To make a request, email us at propertyverifiedconnect@gmail.com. We may need to verify your identity before acting on it.

The Platform is intended for people who are 18 years or older. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

The Platform may link to websites or services run by others. We are not responsible for their content or privacy practices, so please read their policies.

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. If the changes are significant, we will let you know on the Platform.

For questions or grievances about this policy or your information, contact:

• Email: propertyverifiedconnect@gmail.com

You can also reach us through our Contact Support page.